About RSP
FAQ
Our FAQ section is designed to provide clear, concise answers to the most common inquiries about our products, services, ordering process, and support. Whether you need help troubleshooting, understanding features, or learning about policies, this page is your go-to resource for quick, reliable information
Interested in more information?
If you can’t find the answers you’re looking for here, feel free to contact us directly for personalized assistance.
Why choose RSP?
With over 50 years of experience serving both Fortune 500 companies and emerging start-ups, RSP delivers proven quality and consistent customer satisfaction. Our Milwaukee facility specializes in small-run, high-precision membrane switch panel manufacturing and assembly, while our China operations follow the same rigorous quality standards and inspection processes. No matter where your product is made, we stand fully behind its quality.
Can you help us with our design and engineering needs?
RSP has mechanical and electrical engineers in the United States and China available to work on your project. If you have detailed 2D drawings for rubber or plastic our engineers can normally produce the 3D models for no charge. Call now for details.
What types of file formats & software do you work with?
RSP is constantly updating our software programs and computer system to deal with almost any file type. Our software includes Solid Works 2009, Adobe Illustrator, Correl Draw, and several more for design and viewing. Send us a file and we will confirm for you if we can work with it.
What non-disclosure and legal protections exist for items RSP produces or sources in China?
China’s legal protections have strengthened in recent years, and RSP adds multiple layers of security. We maintain strict NDAs with all partner facilities and have long-standing relationships—many 5–15 years—with proven records of IP protection. Our independent audit team monitors every site, and when necessary, we segment production or create isolated work areas so no single entity has access to a full product. For specific concerns, please contact us directly.